Hyperion Biotechnology
  • Whiteman AFB, MO, USA
  • Full Time

Hyperion Biotechnology, Inc. has been providing services to federal government customers for over 15 years. Our customers receive comprehensive services to meet the specified requirements of their projects. With strong leadership and corporate infrastructure, Hyperion offers support and solutions to ensure the successful execution of our customers' programs.

Hyperion Biotechnology, Inc. offers competitive compensation with a complete benefit package, including medical, dental, vision, company paid life insurance and a 401K employer match.

 

Personnel Assistant I Job Summary

Hyperion Biotechnology is looking for a Personnel Assistant I. This position serves as professional customer service specialist and achieves customer satisfaction by delivering military HR services in a professional, courteous, and timely manner.

 

 Personnel Assistant I Minimum Requirements

The ideal candidate will have/be:

  • Requires functional training in Military Personnel support activities. Prior military personnel experience is preferred. The Personnel Assistant I (PA I) performs a variety of general personnel clerical tasks in such areas as records, benefits, training, and customer service. The PA I may conduct surveys and update manual and automated personnel records. Prior experience in these areas is also preferred.
  • Excellent communication skills
  • Well organized
  • Detail oriented
  • U.S. Citizenship is required
  • A NACI background check is required

 

 Personnel Assistant I Major Responsibilities/Activities

  • Performs as HR specialist within a MPE work center such as Customer Service, Passport Administration, ARMS, Awards and Decorations, In & Out Processing, ID/CAC Card Management, and Personnel Applications
  • Monitors G-Series Orders
  • Performs duties as Functional Account Records Manager (FARM)
  • Performs as HR specialist within a Civilian Personnel Element (CPE) that provides quality personnel support to commanders and appropriated employees.
  • Demonstrates in-depth subject matter expertise and extensive knowledge of related DoD and USAF governing directives, HR personnel policies, and base-level operating procedures.
  • Researches records, policy, directives, regulations and/or other military historical documents to verify accuracy of records or determine benefits eligibility, including to dependents and former spouses. Relies on experience and judgment to plan and accomplish goals. Exercises creativity and latitude in executing delivery of HR services.
  • Collects workload and develops and implements performance metrics used to measure work center performance against quality control standards.
  • High level of proficiency required in HR core competencies that include handling routine and complex customer inquiries via telephone and e-mail, and coordinating with supported unit administrative personnel, unit commanders, and other installation service providers.
  • Counsels members and family members on detailed HR procedures.
  • Accesses multiple automated systems such as MILPDS to update emergency documents (DD Form 93 and SGLI) and other member data elements.
  • Performs Transaction Register (TR) as well as Management Assessment Products (MAPs) analysis and assists in corrective actions with same when directed by higher level Personnel Assistants or Team Lead.
  • Scans and transmits documents to AFPC, may serve as VO for issuance of CAC cards from the RAPIDS system, processes personnel applications, and manages publications, forms and files.
  • Retrieves and revokes ID cards from Members and dependents as necessary.
  • Responds to questions for Dress and Personal Appearance, military leave, permissive TDY and special leave, administers fundraising and voting programs and the Family care Program.
  • Proficiency required across a broad spectrum of HR major functions and mission-essential tasks, including a firm grasp of multiple, standard HR automated systems such as ARMS, MILPDS, MDCPDS, and DEERS/RAPIDS.
  • Upholds the highest standards of integrity, honesty, openness and professionalism. Committed to delivering quality and value to military Service Members, family members, and retirees in the installation area of responsibility.

 

 

Hyperion is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, national origin, age, disability, or any other basis prohibited by federal, state, or local law. You may self-identify on a voluntary basis.

No question on this application is intended to secure information to be used for such discrimination. The company is required by federal regulations to report information as requested on the form. Your contribution of this information is completely voluntary and in no way affects the decision regarding your employment opportunity. The information you provide is strictly confidential.

 

Hyperion Biotechnology
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